Privacy Policy

This Privacy Policy explains how Result Square processes personal data in connection with the website and related online services. It applies to visitors, inquiry submitters, and other users who interact with the site.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Contact Information

Privacy email
Telephone
+386 31 057 328
Mailing address
Delavska cesta 26, 4208 Šenčur
Privacy inquiries

Use the contact details below for questions about this policy or your personal data.

User Rights

Your Rights

Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. You may also have the right to receive a copy of data you provided in a structured format where portability applies. Some requests may be limited where we must retain information for legal, security, or contractual reasons.

Available rights may vary depending on the legal basis and the nature of the data involved.
Requests

Submitting Requests

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to locate the relevant records. We will respond within the period required by applicable law and will explain any refusal or limitation where permitted.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention

We keep personal data only for as long as it is needed for the purpose for which it was collected, including service administration, recordkeeping, legal compliance, and the establishment or defense of claims. When data is no longer required, we delete it or anonymise it, unless a longer retention period is required by law or justified by a specific operational need.

Retention depends on the purpose of processing, legal duties, and the need to resolve claims or disputes.
Policy Updates

Policy Updates

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or the services offered through the website. When changes are material, we will take reasonable steps to make the updated version available and, where appropriate, draw attention to the revision through the site or other suitable means.

We review this policy from time to time and record the effective date of material revisions.
GDPR

Regulation

GDPR Overview

When the GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests, depending on the context. We apply data minimisation, purpose limitation, and storage limitation principles in our handling of personal data.

Where the GDPR applies, it governs our processing of personal data for individuals in the European Economic Area and, in some cases, related cross-border activity.
This section is intended for users whose data is protected by the GDPR.

GDPR Friendly

GDPR Rights

If the GDPR applies, you may have the right to access your data, request correction or deletion, restrict or object to certain processing, and request portability where applicable. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. You may also lodge a complaint with a competent supervisory authority.

The rights described below apply subject to the conditions and exceptions set out in the GDPR.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may process identification and contact details, booking or inquiry information, communication content, technical data such as device and browser information, usage data, and cookie-related identifiers. Where relevant to a retirement wellness resort, we may also process preferences you choose to share for accommodation, accessibility, or service arrangements.

The categories collected depend on how the site is used and what information is submitted.
02 · Sources

Data Sources

We collect personal data directly from you when you complete forms, send messages, make inquiries, or otherwise interact with the website. We also receive data automatically through your device and browser, including log data, analytics data, and cookie information. In some cases, we may derive limited information from the way you use the site.

Information comes from direct submissions, site activity, and limited technical collection.
03 · Cookies

Cookie Types

The site may use strictly necessary cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. Similar technologies may also be used for security, performance, and basic measurement.

We use cookies for operation, preferences, analytics, and similar standard functions.
04 · Controls

Cookie Controls

You may block or delete cookies through your browser settings, and you may be able to manage certain preferences through on-site controls if available. Disabling some cookies may affect site functionality, performance, or the availability of certain features. Where consent is required, non-essential cookies are used only after the relevant choice is made.

Cookie choices can be adjusted through browser settings and, where provided, site controls.
Why we process data

How We Use Data

We process personal data to operate and secure the website, respond to inquiries, manage bookings or service requests, maintain records, improve site performance, analyse usage, prevent fraud or misuse, and comply with legal obligations. Where needed, we also use data to communicate about requests, confirmations, updates, and related administrative matters.

Note
Processing is limited to operational needs and the purposes stated in this policy.
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, security, analytics, communications, and administrative operations. We may also share information with professional advisers and other partners involved in operating the site or arranging services, subject to confidentiality and data protection obligations appropriate to their role.

Note
Service providers receive only the information needed to perform their assigned functions.